Today I worked around with agent determination for Print Workbench.
What is agent determination for Print Workbench?Some Print
Workbench formulars (transaction EFRM) has some standard structure for agent determination. For example, the bill for has an agent determination for organization unit.
When to use this?
For example when you have many call centers and you have a logic of allocating a call center to an business partner then you can print information about the call center on the invoice using the agent determination.
To cut a long story short this is how it works.
There is a standard task in the workflow system: TS20500112. This task is called in the bill form to get the agent determination.
The TS20500112 is linked to a standard role 2050039 where you can make agent determination relationship (assign organizationl based on container elements values).
If anyone is interested in this topic please let me know because I prepared an document where I have put all the steps for configuring the agent determination for bill form. Email me: danieltoba @ yahoo.com.