Tuesday, September 02, 2008

SAP IS-U Overview I

Overview of SAP IS-U CCS modules

The IS-U CCS is a Industry Solution from SAP which address the needs of a customer oriented utility company. In the next pages we’ll refer to SAP for Utilities Industry Solution simply as IS-U or CCS.

IS-U comprises the following modules:

Master Data and Basic Functions
Customer Services
Work Management
Device Management
Billing & Invocing
Energy Data Management
Contract Accounts

A complete SAP for Utilities solution should also contain the following SAP products:
CRM – Customer Relationship Management
BW – Business Warehouse.

The CRM solution is design to cover all the marketing, customer acquisition, sales and customer services processes of a utility company. It is fully integrated with the IS-U: CRM works as a front end (contracts, customer services, market campaigns and IS-U as a backend (billing, payment processing, work management, etc). For example when using a CRM as a front end system, a contact created in CRM is replicated automatically in IS-U where the necessary master data is created automatically using Master Data Templates.

The Business Warehouse solution is used for reporting. Is comes with a Business Content which already contains a lot of predefined Info Cubs and reports.

Where can IS-U be implemented?
The traditional value chain in the energy industry is:
Generation, transmission, Distribution, Supply and Customer Services and Billing.
The IS-U has been successfully implemented and design for the Distribution, Supply and Customer Services and Billing. However IS-U (mostly EDM) has been implemented in Transmission companies as well. Of course with a few/a lot of developments depending on which of the business processes were covered in IS-U.

Typical landscape for a SAP for Utility Solution



8 comments:

SUSH@@@ said...
This comment has been removed by the author.
seventyros said...

For a Excellent Online Resource for SAP EP and SAP Web Dynpro ABAP, Visit Learn SAP Online

Joseph A. Wallace said...

Thanks for Information SAP CRM

sarikasonu said...

Great post....!
The valuable content posted by you. For more you can visit Hyderabadsys online Training
supplying SAP IS Utilities Online Training

Ramya k said...

Thanks for the great information, was looking for this information from long.Great blogSAP MM Training in Chennai

Fangyaya said...

ray ban sunglasses
cheap air jordans
nike blazers shoes
nike air max 90
true religion jeans
gucci handbags
gucci outlet
gucci belts
ray ban sunglasses uk
louis vuitton outlet
replica rolex watches
louis vuitton purses
true religion jeans
oakley sunglasses
ray ban sunglasses
kate spade
jordan retro 11
burberry handbags
kobe 9
oakley outlet
kevin durant shoes 7
coach outlet
louis vuitton purses
toms shoes
christian louboutin shoes
louis vuitton outlet
nike uk
nike trainers uk
nike store
nike sb janoski
20150507chenenen

sushma said...

Thanks for sharing this Informative content. Well explained.Got to learn new things from your Blog on SAP SD.
SAP SD

Rahul said...

It was very nice blog to learn about SAP HR.Thanks for sharing new things.SAP HR